Warranty
Plash Lifetime Warranty
Thank you for choosing Plash Lights. We are committed to delivering high-quality products and exceptional customer service. While our products are built to the highest standards, we understand that issues can occasionally arise even under normal use. Our Lifetime Warranty is designed to provide you with confidence and peace of mind.
“It is our goal to provide our customers with a Quality Product, not just a Warranty.”
— Stephen Plash IV
Warranty Coverage
Plash offers a Lifetime Warranty on all Plash-manufactured products to the original purchaser. This warranty is non-transferable and covers defects in materials and workmanship under normal use.
What is Covered:
- LED failure due to premature burnout, solder failure, or board failure
- Moisture intrusion when used as intended & returned in a timely manner
- Aluminum housing and internal infrastructure (excluding mounting feet)
- Integrity of the lens and power wire
- Coating on aluminum products (2 years from date of purchase)
Exclusions (What is Not Covered):
This warranty does not cover damage or claims to any component, vehicle, or person other than the Plash product itself. Plash reserves the right to replace only the defective product upon verification of a covered defect. This warranty does not cover:
- Products not registered with Plash
- LED failure due to improper voltage or use beyond rated lifespan
- Damage caused by improper installation, modification, or misuse
- Normal wear and tear, scratches, or cosmetic damage
- Damage from shipping (must be reported at time of receipt)
- Theft, vandalism, neglect, or intentional damage
- Inadequate mounting or failure to maintain the product
- Damage from combination with non-Plash products or vehicle system failures
- Acts of God, accidents, impact damage, or environmental hazards
- Water immersion damage (except for Corpus, Drain Plug, and All Transom lights)
- Any repairs or modifications performed by anyone other than Plash
- Third-party products or accessories
Additional Terms:
- Proof of purchase is required for all warranty claims.
- Plash reserves the right to inspect the product and make the final determination on coverage.
- Plash reserves the right to revise product designs or warranty terms in the future without obligation to update or notify previous purchasers.
- Any changes to the warranty may be applied at Plash’s sole discretion.
Remedy Limited to Repair/Replacement:
The exclusive remedy provided for products covered under this Warranty shall be, upon inspection and at Plash's option, to either repair or replace product or parts (new or refurbished). Any parts repaired or replaced will be considered part of the original product and will not extend the term of the Warranty. Customers requesting warranty consideration should first contact Plash to obtain an RMA # (Return Merchandise Authorization Number). All removal, shipping, and installation costs are customer’s responsibility.
If a replacement part is needed before your part can be returned, you must first purchase the replacement part. Then, if Plash determines the part warrantable, you will be credited the purchase price of that part.
Limitation of Liability:
This warranty is the only warranty made in connection with the purchase of this product. Plash neither assumes nor authorizes any other person or entity to assume for it any other obligation or liability.
Plash is not liable for consequential damage or commercial loss under the warranty nor implied in any way. Plash, its agents, dealers, distributors, vendors, sponsors, advertisers, assigns, and any other associated or affiliated body will not be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential damages, or any damages whatsoever, even if Plash has been previously advised of the possibility of such damages, whether in an action, under contract, negligence, or any other theory, arising out of or in connection with the use, inability to use, or performance of the information, services, products, and materials associated with this product. These limitations will apply notwithstanding to any failure of essential purpose of any limited remedy. Some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, in which case the above limitations may not apply. In the event that any part of the warranty is deemed inapplicable the warranty shall be applied as closely to the original intent of the warranty as possible.
All products are used at the customer's own risk and Plash does not warrant, imply, or represent that the products are suitable for any purpose.
Plash is not liable for any damages or charges incurred in the use of a Plash product; these charges include but are not limited to legal tickets/infractions, on road use, fire, vehicle loss, accident, rental vehicle, or replacement***.
Plash is not subject to or liable for any and all charges incurred in the removal, repair, installation, or other actions in regards to Plash products.
All products are used at the customer’s own risk. Plash does not warrant or represent that its products are suitable for any particular purpose.
Notes:
*All warranties that Plash offers are subject to the above exceptions and regulations.
**Modifying the design or function, or subjecting this product to abuse, misuse, mishandling, or unauthorized repair, voids all aspects of the warranty or return policy.
***Plash products are sold AS-IS and no other warranties expressed or implied are applicable.
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Warranty Shipping Policy
To make the warranty process as smooth as possible, Plash will cover both inbound and outbound shipping costs when:
- The product arrives Dead on Arrival (DOA), damaged, or incomplete.
- The issue results from an error on our part.
For all other warranty claims, shipping costs are the responsibility of the customer.
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Important - Please Read
How To Return an Item for Warranty or Repairs:
- Print out the below RMA form via the link below and follow the instructions on it. You will need a copy of your original receipt.
- Make sure the RMA# is visible on the exterior of the box. (RMA# will be today's date --> the day you complete the RMA form).
- Items returned without a completed RMA form will be refused upon delivery.
- NOTE: The customer is responsible for the shipping cost, both ways. We will contact you once we receive the warranty claim shipment to review.
Warranty FAQ
How long does the Plash Lights warranty last? All Plash-manufactured products are covered by a Lifetime Warranty for the original purchaser. This covers defects in materials and workmanship under normal use.
Is the warranty transferable? No. The Lifetime Warranty is valid only for the original purchaser and is non-transferable.
What if the Plash product came on a new boat or vehicle when I purchased it? Then it is covered. Submit the sales receipt for the boat or vehicle with your warranty claim.
What proof do I need to file a warranty claim? You must provide proof of purchase (order number, receipt, or invoice). Plash reserves the right to request this before processing any claim.
How do I submit a warranty claim?
- Using the link above (the black box)
- If you need assistance contact our support team through the Support page or email. You can always call us as well. (281) 414-7177
Who is responsible for shipping costs? Plash covers round-trip shipping only for DOA (Dead on Arrival), damaged, or incomplete products, or when the issue is due to our error. In all other valid warranty cases, shipping costs are the customer’s responsibility.
Does the warranty cover water damage? Limited coverage applies. Moisture intrusion is covered when the product is used as intended. However, damage from water immersion is excluded except for specific models (Corpus, Drain Plug, and All Transom lights).
Will the warranty be honored if I install the product myself? Yes, provided the installation is done correctly and follows recommended guidelines. Damage caused by improper installation is not covered.
Can I get a replacement before sending back the defective product? In many cases, yes. You may purchase a replacement part first. If Plash determines your original item is warrantable after inspection, you will be credited the purchase price of the replacement.
Does the warranty cover cosmetic damage or scratches? No. Normal wear and tear, scratches, and cosmetic damage are not covered under the Lifetime Warranty.
Is Plash liable for any damages caused by their products? No. Plash is not liable for consequential, incidental, or indirect damages, including damage to vehicles, property, or persons. All products are used at the customer’s own risk.
What if my Plash product needs repairs and it is not covered under the warranty? If the product can be repaired then we will send you a fair estimate after inspection.
My light bar has water inside. Is this covered? Yes, this is covered under the Plash Lifetime Warranty as long as you did not have it mounted on a submarine.
For those "TOMMY BOY" fans :
Tommy:
Let's think about this for a sec, Ted, why do they put a guarantee on a box? Hmm, very interesting.
Ted:
I'm listening.
Tommy:
Here's how I see it. A guy puts a guarantee on the box 'cause he wants you to fell all warm and toasty inside.
Ted:
Yeah, makes a man feel good.
Tommy:
'Course it does. Ya think if you leave that box under your pillow at night, the Guarantee Fairy might come by and leave a quarter.
Ted:
What's your point?
Tommy:
The point is, how do you know the Guarantee Fairy isn't a crazy glue sniffer? "Building model airplanes" says the little fairy, but we're not buying it. Next thing you know, there's money missing off the dresser and your daughter's knocked up, I seen it a hundred times.
Ted:
But why do they put a guarantee on the box then?
Tommy:
Because they know all they solda ya was a guaranteed piece of sh*t. That's all it is. Hey, if you want me to take a dump in a box and mark it guaranteed, I will. I got spare time. But for right now, for your sake, for your daughter's sake, ya might wanna think about buying a quality item from me.
Ted:
Hmm. Okay, I'll buy from you.
Tommy:
Well I... What?
This is a Classic!