If you aren’t completely satisfied with your PlashLights purchase, we want to know about it. Please fill in the guarantee form on this page in detail and submit. Then send your clean product back to the address listed below within two years of purchase*. You’re responsible for the cost of shipping the product back to us. The shipping method is up to you, but please use a method that you can track as we’re not responsible for lost items.
Once the product is returned, we’ll replace the item. If it’s no longer produced or in stock we’ll get as close as we can, replacing it with a comparable item based on size, lumens, and price. Then we’ll send out your replacement product and pick up the tab for shipping it back to you.
Sometimes good things take time: please allow 4-6 weeks for processing and shipping. Thanks for your patience!
Return Address:PlashLights Guarantee Department
1401 W. League City Pkwy.
League City, TX 77573